Terms & Conditions
Typical Turn Around Time (TAT) on Ready-to-Ship items is 5 business days. On backorder and custom items, TAT can be up to 4-6 weeks depending on the availability of hides. Should you have questions or need to make changes during this time, please reach out to us at [email protected]. Due to the limited and unique nature of our products, changes made after the initial order are limited.
Just Plain Crazy currently offers standard ground shipping* for $7.99 through USPS (2-9 days in the 48 contiguous states). Tracking information will be emailed once your postage label has been created. Should you need a quicker shipping option or if you do not receive your order, please contact us directly at [email protected]. Shipments are not insured.
Should you need to exchange or return an item, you must reach out to us at [email protected] within 48 hours of receiving your package. Ready-to-Ship items may be exchanged or returned for shop credit within 5 days, and a credit will not be issued until items have been received and inspected. Return shipping (and shipping on exchanged items) are the responsibility of the purchaser. Please send returns to 4924 SE 84th St, Newton, KS 67114.
* Rockers are currently available only for local pick up.